The Purpose of Service Design Is Best Described as What

A To define the perspective position plans and patterns that a service provider needs to execute to meet an organizations business outcomes b To ensure that new modified or retired services meet the expectations of the business as documented in the service strategy and service design stages of the lifecycle. What is the BEST description of the purpose of Service Operation.

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Service Analytics is useful to model existing components and services to the.

. To decide how IT will engage with suppliers during the Service Management Lifecycle. A To ensure that an agreed level of IT service is provided for all current IT services. A Service Level Package is best described as.

C A description of the value that the customer wants and for which they are willing to pay. To build test and deliver the capability to provide the services specified by Service Design and that will accomplish the stakeholders requirements and deliver the Intended objectives. Critical situation management process c.

Problem management process b. Which of the following best describes this risk. C To ensure that sufficient capacity is provided to deliver the agreed performance of services.

To deliver and support IT Services at agreed levels to business users and customers. A process to notify all stakeholders. Play this game to review Business.

A Service Level Package is best described as. The contents of a service package include. Service Analytics is useful to restore normal Service Operation as quickly as possible in case of an incident.

A A description of customer requirements used to negotiate a Service Level Agreement. A definition of the people and products required for successful design. The goal of Service Design is to assist organisations seeking to plan the introduction of new or changed services and advise how to successfully deploy these new.

Identification of critical services across the Service Portfolio for a given customer of market space. Opening a dedicated bridge and updating stakeholders on the progress implementing decisions taken in the call contacting COEsISMEs if the issue is not resolved is defined in a. Providing advisory services at the request of the Board of Directors or the audit committee or executive management to help to improve the.

A description of the value that the customer wants and for which they are willing to pay D. To ensure that each release package specified by Service Design consists of a set of related assets and service components that are compatible with each other. 2Establishment of the right mix of service to offer to customers.

A description of customer requirements used to negotiate a service level agreement B. The BEST description of the purpose of Service Operation is. A Base Service Package Supporting Service Package Service Level Package.

What is the purpose of Service Design. To assist in the planning design and development of information systems in order to make sure there is adequate control systems and that all procedures are checking systems at an appropriate time. Which of the following statements BEST describes one of the purposes of Service Analytics.

Four major areas that need to be considered during service design. D A document showing the Service Levels achieved during an agreed reporting period. ATo decide how IT will engage with suppliers during the Service Management Lifecycle BTo proactively prevent all outages to IT Services CTo design and build processes that will meet business needs DTo deliver and manage IT Services at agreed levels to business users and customers.

The utility of a service is best described as. B To create and populate a Service Catalogue. Tagging all service assets with the name of the service to which they add service potential.

Service Analytics is a means for automating simple and routine tasks and interactions. Service design may function as a way to inform changes to an existing service or create a new service entirely. The 4 Ps of ITSM are people partners processes and.

The main objective of Service Level Management is. To proactively prevent all outages to IT Services C. The objective of the Service Transition process is to build and deploy IT services making sure that changes to services and Service Management processes are carried out in a coordinated way.

A Fit for design b Fit for purpose c Fit for function d Fit for use 9. A set of questions that should be asked when reviewing design specifications. Change management process d.

Service design is the activity of planning and arranging people infrastructure communication and material components of a service in order to improve its quality and the interaction between the service provider and its users. A A description of customer requirements used to negotiate a Service Level Agreement These are Service Level Requirements b A defined level of utility and warranty associated with a core service package Correct a combination of utility and warranty that meets the customers needs. B A defined level of utility and warranty associated with a core service package.

To define the perspective position plans and patterns that a service provider needs to execute to meet an organizations business outcomes. A defined level of utility and warranty associated with a core service package C. The main purpose of Service Design is the design of new or changed services 3.

The purpose of service design methodologies. A Purpose b Products c Perspectives d Practice 10. A budding entrepreneur who is looking to set up a new enterprise is concerned that the business might not provide enough of a stable income to maintain his current standard of living.

Creation of diagnostic scripts for diagnosis of incidents. To ensure that new modified or retired services meet the expectations of the business as documented in the service strategy and service design stages of the lifecycle. In this phase of the lifecycle the design is built tested and moved into production to enable the business customer to achieve the desired value.

The main purpose of service design is the design of new or changed services The goal of service design is to assist organizations seeking to plan the introduction of new or changed services and advise how to successfully deploy these new services into the production environment. A four-step process for the design of effective service management. To design and build processes that will meet business needs.

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